1. COOKIE POLICY AND PRIVACY POLICY

1.1. Processing manager
“RENE” STAKLARSKI OBRT, vl. Ivica Udovičić, Dupci 29 B1, 10000 Zagreb, OIB: 48702394078
Contact: info@staklar-zagreb.com

1.2. Protection of personal data
As the manager of personal data processing, “RENE” STAKLARSKI OBRT, vl. Ivica Udovičić, Dupci 29 B1, 10000 Zagreb, protects your privacy and only processes personal data that is necessary for the purpose for which it was collected, such as name, surname, e-mail address, postal address or any other information that relates to you personally, that is, that can be considered personal data and that is necessary for a specific purpose.

1.3. Purpose of data collection
We collect and process data to respond to your request or perform the requested service.

Data we collect and process The data we may collect through business communication for the purpose of performing our services are: – identification data of the respondent (e.g. name and surname) – contact data (e-mail address, telephone number).

1.4. A period in which personal data will be stored
Your personal data will be retained indefinitely or for the periods prescribed by applicable laws and regulations in the Republic of Croatia, for the period stated in the consent, or until the consent is withdrawn through a request for withdrawal.

1.5. Information sharing and transmission
We do not share your personal data with third parties or transfer them to other countries. Your personal data will only be disclosed to third parties explicitly mentioned in the consent or those required by applicable laws and regulations in the Republic of Croatia.

1.6. Rights of respondents
Right of Access – You may request information on whether your personal data is being processed and, if so, access and details regarding the processing.
Right to Rectification – You have the right to request the correction of inaccurate and incomplete personal data.
Right to Erasure – You may request the deletion of your personal data. If the request is justified and legal regulations do not require us to retain the data, they will be deleted without undue delay. If there are reasons preventing or restricting compliance with the request, we will inform you accordingly.
Right to Restriction of Processing – You may request that we restrict the processing of your personal data if you contest their accuracy (for the period necessary to verify accuracy), if processing is unlawful but you oppose deletion, if you have objected to processing, or if we no longer need the data but you require them for legal claims.
Right to Withdraw Consent – When processing is based on consent, you may withdraw it at any time without affecting the lawfulness of prior processing.
Right to Complaint and Objection – You have the right to file a complaint regarding data processing with the supervisory authority. In Croatia, you can file a complaint with the Personal Data Protection Agency (AZOP).

For all inquiries about your personal data that we possess or process, please feel free to contact us at:
“RENE” STAKLARSKI OBRT, vl. Ivica Udovičić, Dupci 29 B1, 10000 Zagreb or via email: info@staklar-zagreb.com.

2. General Information for Website Visitors

2.1. Cookies

Your browser stores cookies on your computer’s hard drive. These are text files that you can delete at any time. Most web browsers accept cookies automatically, but you can change your browser settings individually.

You can configure your browser to notify you when cookies are set and decide on acceptance on a case-by-case basis or disable them entirely. If you do not accept cookies, some functions of our portal may be limited.

Stored cookies after your session:

-pid: This is a cookie that is set only if you come from a partner site that has a link to “RENE” STAKLARSKI OBRT, vl. Ivica Udovičić, Dupci 29 B1, 10000 Zagreb. Only the identification number of the partner is stored. Duration: 30 days

-first: Generated upon your first visit to our website, storing the URL from which you arrived. Duration: 90 days

These cookies are used to control the success of marketing campaigns. Without this data, we cannot analyze and manage marketing campaigns appropriately. The processing of this data is therefore based on Article 6, paragraph 1, 1. the sentence, letter f) of the General Regulations on Personal Data Protection. “RENE” STAKLARSKI OBRT, vl. Ivica Udovičić, follows the legal basis for evaluating the success of its advertising campaigns and accordingly controlling them. As the data of persons who have expressed interest in our offers and services are processed here, it should not be assumed that the fundamental rights of the persons in question are limited.

-lng: This is a cookie that stores the client’s language. Duration: one year

-cookieconsent_status: This cookie is set as soon as you accept cookies. This prevents the notification from being displayed when the page is called up again. Duration: one year

-seen_on: This cookie is used if you have reached our website through one of our advertisements on another website and is then placed there. In doing so, the code of the corresponding website from which you came to our site is stored. If you make a inquiry, then on the contact page, it will be decided based on cookies whether the so-called conversion tracking code should be executed. In this way, we can determine which advertisements result in a inquiry. However, no personal data is referenced. Duration: 30 days

-XSRF-TOKEN: This cookie is used to protect data from being modified by third parties. This cookie is not bound to any fixed duration and is reset each time the page is accessed.

These cookies serve to improve the ease of use of our website. The processing of this data is therefore based on Article 6, paragraph 1, 1. the sentence, letter f) of the General Regulations on Personal Data Protection. “RENE” STAKLARSKI OBRT, vl. Ivica Udovičić has a legitimate interest in having its services evaluated by customers for quality assurance purposes to increase traffic. As the data of persons who have expressed interest in our offers and services are processed here, it should not be assumed that the fundamental rights of the persons in question are limited.

2.2. Local Storage

In order to make your use of our website as easy as possible, in addition to cookies, we also use the so-called Local Storage technique (also called “local data” and “local memory”). In doing so, the data is stored locally in the browser cache so that even after closing the browser window or ending the program – if you do not delete the cache – they still exist and can be read. The following information is stored here:

appFileName: Stores the name of the included JavaScript file. This is necessary to clear local storage (and other browser memory) when a new JavaScript file is available. This ensures that the memory in your browser matches what is referenced in our code.
appFileDate: Stored alongside appFileName, this records the date. It is primarily intended for development tracking, allowing us to quickly identify and resolve potential issues.
navBarFontSize: Stores the font size of the main navigation menu. Since different languages have varying word lengths, the font size is dynamically set and saved to ensure the main menu always fits in a single line.
search: Stores your search parameters.

Using local storage serves to improve usage. The processing of this data is therefore based on Article 6, paragraph 1, 1. the sentence, letter f) of the General Regulations on Personal Data Protection. “RENE” STAKLARSKI OBRT, vl. Ivica Udovičić has a legitimate interest in optimizing the ease of your Internet presence to increase the sale of its services. As the data of persons who have expressed interest in our offers and services are processed here, it should not be assumed that the fundamental rights of the persons in question are limited.

If you do not wish to use the local storage function, you can manage it through your browser settings, depending on the platform and operating system of the respective application.

2.3. Google Analytics

To continuously improve our offerings, we collect statistical data on their usage. For this purpose, we use Google Analytics. This ensures that there is no connection with the cookies mentioned above.
Google requires us to provide the following statement:

This website uses Google Analytics, a web analytics service provided by Google Inc. (“Google”). Google Analytics uses cookies, which are text files stored on your computer that enable an analysis of your use of the website.
The information generated by the cookie about your use of this website is typically transmitted to and stored on a Google server in the USA. However, due to the IP anonymization we have activated, your IP address is shortened, ensuring that it cannot be directly linked to you as a user.
On behalf of the website operator, Google will use this information to analyze your use of the website, compile reports on website activity, and provide additional services related to website and internet usage to the website operator. The IP address transmitted by your browser within Google Analytics will not be merged with other Google data.
You can prevent cookies from being stored by adjusting your browser settings accordingly. However, please note that in this case, you may not be able to use all the functions of this website in full. Additionally, you can prevent Google from collecting and processing data (including your IP address) generated by cookies regarding your website use by downloading and installing the browser plug-in available at the following link:
Google Analytics Opt-Out.

The collected data is deleted after 26 months.

2.4. Google Ads

This website uses Google Ads, an online advertising program by Google Inc.. In connection with this, Conversion Tracking is also used.
When you access our website through a Google advertisement, Google Ads places a cookie on your computer. This cookie expires after 90 days and does not contain any personally identifiable data.
If you use our website while the cookie is still active, Google and we can recognize that you clicked on a relevant ad and were redirected to our website. Each Google Ads client receives a different cookie, meaning cookies cannot be tracked across multiple Ads clients’ websites.
The data collected through conversion cookies allows us to generate conversion statistics, helping us determine the total number of users who engaged with our ads and were directed to our website. However, no personal data is shared with us.
If you do not agree with this tracking process, you can disable Google Conversion Tracking cookies in your browser settings. Please refer to your browser’s Help function for guidance on how to do this.
For more information about Google’s privacy policy, visit:
Google Privacy Policy.

2.4. reCAPTCHA plugin

In order to ensure sufficient data security when submitting forms, we use the reCAPTCHA plugin in the contact form. This is primarily used to distinguish whether the input was made by a real person or if it is an abuse of machine or automated processing, so that the forms are not filled in by robots with spam messages. The service includes sending IP.

2.5. Processing purposes and legal bases for Google services

We use Google Ads services to monitor the success of our marketing campaigns and manage them effectively. This would not be possible without making data available.

Google Analytics is used to gather information about the usage of our website, enabling us to optimize its user experience and improve usability.

We use the reCAPTCHA plugin to protect forms from misuse or potential hacker attacks, ensuring the security of your personal data.

We have a legitimate interest in monitoring the success of our marketing campaigns, managing them effectively, gathering information on website usage, protecting the website from misuse, and optimally promoting our products to increase sales. This would not be possible without making data available. The legal basis for data processing in this context is Article 6(1)(b) of the General Data Protection Regulation (GDPR). sentence, letter b) of the General Data Protection Regulation

2.6. Link to other pages

“RENE” STAKLARSKI OBRT, vl. Ivica Udovičić is not responsible for the content of third parties that can be reached through links from this website. “RENE” STAKLARSKI OBRT, vl. Ivica Udovičić expressly excludes illegal or ambiguous content.

3. Facebook Fanpage

If you visit our Facebook Fanpage, your personal data will be collected. If you are logged in, this includes the profile information you have provided to Facebook. In any case, your IP address and browser information will be processed.
These data are processed jointly by Facebook Ireland and us as joint controllers.
You can read the relevant agreement here:
Facebook Page Controller Addendum.

Processing is carried out in accordance with Article 6(1)(f) of the EU General Data Protection Regulation (GDPR), based on our legitimate economic and communication interests in providing an informational and communication channel on social media, specifically Facebook.
All rights outlined in this Privacy Policy also apply to our Facebook Fanpage.